Its a scam that seems to be pretty prevalent. It had 4 identical transactions on July 29 for MICROSOFT *XBOX08006427676WA for $59.99, totaling $239.96. If you turn off recurring billing, your subscription will expire on the date shown and you won't be billed in the future. 3635 157th Ave NE, Redmond, WA 98052. This all started on the 13th of August, for $354.94 and then AGAIN on the 15th for $309.94!!!! HELP!?!? It is happening to me I just spotted it today and I will try my best to resolve the problem at my bank. A new case from Spain. I am literally snapping out. The XBox rep said the guy bought the following: I hope that got our guy from Glendale some sweet props in the Zombie Slaughter Zone on level 25. i have the same problem. But its the same price and the charge is on the same day. Just happened to me just now $10.65 Doesnt make sense does it? [] Xbox charges on credit card and how The XBOX charges that were billed to my credit card. I for one am a mother with 3 young children. This is ridiculous. That I am the one who removed it again when I saw the fraudulent charges and that old debit card was mysteriously added back without my permission. I just checked my bank statement and from January 27th 2015 to March 2nd 2015 (4 days total) there are 52 unauthorized charges from XBox Live ranging from $2.11 to $73.74, totaling $747.00!!!!!!!!! Hey!!! This is ridiculous because both reps could NOT see any these charges. 14.99 05-Nov-2014 MSFT BILLING. Microsofts support in India is absolutely garbage. [] with you. I keep seeing charges for $59.99 on our bank statement. If you purchased this subscription through a third-party retailer, youll see a Manage billing link. They could not give me any other info stating all that they had was billing info in front of them at the time Do you know who I can contact to get additionl info. So this jerk mustve removed it quickly. This just happened to me too. Contact Microsoft at the following address, http://support.microsoft.com/contactus/?ws=support. You were hit hard. Hello, I was recently charged on my bank account from a transaction coming from Microsoft Redmond WA. I was nice, very nice, but she was a nasty, miserable Broad so I chewed her a new Ass and got her Manager on the Phone. My bank does not do a good job with investigation, there for I had to request to cancel my card to get a new one, which is obvious, and then they said they could not reverse the charges without a police report and I have to contact xbox. Manage a subscription from a third-party. Compare that to the makers of Rune Quest who not only cancelled the account associated with my card, they asked me to get the police or the fraud division of my credit card company to call them as the had lots of data on the account holder. - Personal Finance Club My husband is IT and knows a lot about all of this stuff but he said Xbox claims no one has ever been able to hack XBOX but I dont buy it. Note:The following Microsoft Store services are only available in the United Kingdom. You can also call your bank or credit card company and dispute the charges and try to recover the money. location_on. We then tried to get a hold of the Microsoft store to figure out why we were charged this amount when we had just cancelled our order. This position is also eligible for a commission paid monthly. Microsoft Corporation. February 27, 2023 12:39 PM. Nice huh? **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. Ive removed both of my credit cards and went to prepaid cards, Im still getting billed. I am now getting phone calls and emails from scam victims thinking I am the one who is the scam artist! In particular, on this page you can check the overall performance of Loyalty Reward Stamp (8.0) and compare it with the overall performance of Microsoft Dynamics 365 (9.2). My wife and I purchased a month of Xbox live for our son2 days ago, he is 9 but has a hard time reading and today we noticed he had purchased over $200 worth of stuff including more Xbox live, over 30 items when all said and done and we are wondering if anyone has had this issue and were able to reverse the charges somehow with Xbox? Payment and billing help includes info about how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. John told me to take it up with my bank. Lets get rid of these games and get the kids a baseball glove and a tennis racket. Its so frustrating! Thanks for the comment, C. Im assuming this is a network of idiots doing this, so youre right the cops should be able to pinpoint whats going on. Explore the future of AI. Because Xbox gets the money. someone please tell me if that can somehow be traced back to me and become a charge, im not very tech savvy. 1 Microsoft Way, Redmond, WA 98052. Please be sure to include any surrounding copy or text to the Microsoft material. This charge for $59.99 showed up on our bank statement on 11/29/2013 (wa bill.xbox.com msft *xbox live) We own an xbox 360, but weve never used this particular bank card for any transactions. Surprising, because they were pretty easy to deal with on my end. I found out where they came from and offer up ways to get rid of them. Check this out Getting those Xbox charges off of your credit card. I recommend the best hacker named Aaron Swartz for your credit score boost, Contact him And if your old device isn't eligible, recycle it for free. Would not even take my card number to cancell the account. for insights and all credit repair, contact aaronswartzcyberservices@gmail.com. I love cool technology. After months of letters to and fro, still stuck owing a considerable debt with interest piling on. I do not have an account or bought anything from Microsoft. Anguilla. After reading your experience I realized I definitely was scammed. Technical support. Now Im scared because I have no idea how they got my information. Also, if you cancel the card, its interesting that XBox would have allowed for an in-game or purchase from the console. Not good enough- he didnt know that he had to cancel the auto renewal that we didnt know he had. All Rights Reserved. Im 23, i play xbox a lot. The FFIT program supports and funds two regional task forces: the Greater Puget Sound Task Force covering King, Pierce, and Snohomish counties, and the Spokane County Task Force. So I went to my bank immediatly after reading your story and they confirmed I was scammed. When I checked back to the purchases under order history especially for Xbox, I found that these were games and subscriptions that I was paying for and forgot about.
They have to be smarter than this, the security questions cannot be the end of the road. This is a cash app card. Good luck! Continue to check in and let us know how your fight is going with these scammers. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm waiting for my Subscription to run out before I say it's stolen information, I haven't ordered a new card yet since I want to see what happens around the renewal time. But hey, if cops can arrest you for making statements on Facebook, Im sure they couldve traced this persons IP address. Maybe I have to change my bank account #. (adsbygoogle = window.adsbygoogle || []).push({}); So this is what I did to solve this maddening issue of these XBOX charges: So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying virtual points for his gaming escapades. I know all about the Wild West! What a mess! Can anybody give me more info on how this might have happened? My bank The best course of action is to just deal with the Microsoft LIVE company and the credit card company and theyll get you fixed up. YOU KNOW, SOMETHING PRODUCTIVE! Well, it was serious to me..getting spam at all hours. over 200 $1.99 charges on one of my cards. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying [], [] Xbox charges on credit card and how to Are you a Discover Card customer? I hear you. Tell them what happened. Build a new world with Minecraft. Just checked to see and it's giving me a subscription option. I have jus noticed the same thing for a lot more than 3 tho I will go to bank later to get refunded is it defo a scam? [] Xbox charges on credit card and how to get rid of them Did you notice any strange xbox charges on your credit card recently? Well I didnt know any of this but the more I talked to the XBOX Rep the more confirmation I realized this was definitely a fraud. Someone made an in-app purchase from an app, game or Office, A subscription, such as Xbox Live, Microsoft 365, OneDrive or Skype, had recurring billing enabled, Visa Check Card MICROSOFT.COM REDMOND WA MC. Merci encore et bonne Stacey: Great to hear you took action. Hello, I am a gamer I recently went onto my Xbox account information after purchasing 800 xbox live gamer points. Did you try the number and have the card number removed? wonder if Bill Gates can help the poor little guys at xbox or the fact that it was ever used. This is a huge mess! Yep, thats what I saw on my credit card bill recently. Again I don't get Gamepass or anything, I don't have gamepass. Nanyjan: this is interesting. If you choose to get a refund, the subscription will go into reduced functionality mode immediately. We are still waiting on the email at this point. I brought my son 12 months Xbox live two weeks later another 2 lots of 12 months Xbox live got purchased on my card and another 3 months all in one day I argued it out that anybody in the right mind would not buy that much but got no where told to claim it from back from the bank for Microsoft to tell the bank it didnt look suspicious I wanted the gaming tag or the account they said they didnt know I told them to cancel all the codes refund me then give me one code back complete joke my sons Xbox live was purchased on his Xbox all the others were purchased from Microsoft store Im looking into reporting them for fraud. Claim this business (425) 882-8080 . Much appreciated. I then was charged 49.99 to "Microsoft Corportation" without my consent. Not as much money as a lot of people posting here, but still it sucks. Microsofts fraud procedures basically suck. It was frustrating. Redmond has a crime rate thats two times less than that of the rest of the state.. Reason for Contacting. I get back home and it is telling me that I have $20.41. I am a sick woman in her late 50s. We both loved Xbox and supported them completely even with the PS4 as a competitor. Money magazine apparently loves this city, since it ranked Redmond as the 5th Best Small Town in America in 2012. Piece of shit has to steal from THAT? . MSFT *ONLINE bill.ms.net WA. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. I should have game playing ass lock the F up for some B.S like that. Submit Comment. Thanks again for the comment. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Virtual workshops and training; You should have good luck getting the money back. Last month a saw a charge on my account from Microsoft Redmond WA for 9.99, I looked at my transactional history and noticed that Xbox Live no longer charges me but instead it said Redmond. Redmond, Washington 98052-6399. We use cookies to ensure that we give you the best experience on our website. CELA Arbitration, One Microsoft Way, Redmond, WA 98052-6399. Thanks and Ill keep you posted. Im curious as to what businesses youre going to where the entry level employees are fully trained in dealing with credit card fraud/identity theft issues and can deal with something like that without a manager, because Ive sure never seen such a place. If you happen to have a Mexican complain number plese let me know, I dont own an XBOX. Well, the AZ Jerk is still at it. the only constant in life is change and your credit will change for the better . Spare yourself. Yahoo G75(ndk . Questions related to Microsoft finance or stock. I was advised the account would not be canceled, and I would need to notify my bank MONTHLY to have them dispute the charge. Strong Microsoft Office skills required. Just pay for a temp debit card with a specific amount on it when needed. Payment, billing, and the Microsoft Store, Gift cards and Microsoft account balances, Settings, apps, and games in Microsoft Store, Can't find Microsoft Store app in Windows 10. NO subscriptions on my account. Huh?? Today. And Redmond is also one of the most affluent. HOLA POR FAVOR ALGUIEN ME PUEDE AYUDAR,ME ESTAN CARGANDO A MI CUENTA DEL BANCO SIN MI CONSENTIMIENTO,QUE PUEDO HACER. had TWO fraudulent charges, on 10/6/2015, for $68.83 each. If you cant sign in, try troubleshooting issues with your Microsoft account. Toward the end of our relationship I witnessed him take my card off his Xbox account, but the charges continued happening. I had several charges too. There was a 25.00$ charge this month & a 30.00 charge in December. Wow, thanks for sharing your stories. (800) 285-7772 (United States) (425) 706-4400 (International) Address. And I was told it would go back In today ! Its a big problem and sadly, its not going away. Last game I played was pacman in 1985. I dont know where it goes from here for this boy. A Microsoft employee was walking home from work . JUST MAKES ME WONDER HOW THEY GET THE CREDIT CARD NUMBER THE SECURITY NUMBER ON THE BACK ITS TOTALLING THE AMOUNT OF $386.44. When recurring billing is turned on for Microsoft 365, youll be billed for your subscription on your renewal date. i tell you he was the nicest guy and refunded my money right away. The moneys gone with In instant seconds but yet it takes a week to put back ! If you see a Turn off recurring billing link, choose it to turn recurring billing off. ! You can contact the company on Microsoft's website. Thanks for the post, Summer. Welcome to Microsoft Community Forum. After his arrest ,his dad brought me the 3 gaming systems in the house, and all the games, headphones etc. Find out when your Microsoft 365 for home subscription expires. The charges were made within seconds of each other at times. Fingers crossed. Website. You guys much be getting richer everyday if your letting this happen. The problem is, the crook used my actual numbers and there werent too many charges, so the card company wasnt flagged. Payment, billing, and Microsoft Store help. If you have a dispute and our customer service representatives can't resolve it, send a Notice of Dispute by U.S. Mail to the device manufacturer or installer, ATTN: LEGAL DEPARTMENT. Thank you for this information you saved me a ton of investigation !! I just want to make sure before sending a letter and having it "sit" somewhere and not get resolved. One Microsoft Way. https://support.microsoft.com/en-us/contact/menu/billing/. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. In addition, they cannot suspend taking payment from this credit card so that means it is possible for the thief (XBOX user) to use it again before I call MasterCard to dispute theses charge & deactivate my card. Accounts & Billing Chat and Phone Support. Customer support says there is no one I can speak with, no other department that can help. My boyfriend has some type of gaming component and is big on gaming. Not much is being done. Just got looking into this. Founded in 1975, the public company employs over 88,200 staff members across 85 countries worldwide. I do have an xbox and xbox account too. I also play touch football, surf, make music and work. i had the same thing happen to me, but luckily it was only two charges for 1 each. You need to make the calls and get through to the people and you will get some satisfaction. Sign in to the Payment options page with your Microsoft account. He quickly found that a Microsoft LIVE account was created on July 7, 2011. Luckily the credit card company were on it before I contacted them, identified the fraud and blocked the card. Good luck. i had some problems also and i called the number for xbox live and spoke with a gamer. Ive been noticing it for months but, figured it was my Beach Body account. We'll charge your card today and send Ms. Metcalf a DonorsChoose gift card she can use on her classroom projects. When it comes to our mission of empowering everyone on the planet to achieve more, its all about the journey. Are you a victim of an online dating scam or scam whatsoever ? YEAH DOUG! Got call back and was put on hold. These XBOX charges were a real pain. How the heck do they get this info. Solid familiarity and experience with the Microsoft Office 365 Suite of programs. I tried everything to stop it.even when my debit was renewed and the 3 number changed. Again thanks for your post. If not for him, I cant boost of a home and a comfortable lifestyle. I simply copied the code on my credit card bill and used it as the title of []. Joie: What a pain. Thanks for your story and we wish you and you grandson well. My question is : comment peut on tre rembours ? BTW, I also had a fraudulent charge to nintendo the day after the Xbox charges. I have an Xbox account and had removed my debit card and replaced it with a Walmart visa gift card a year ago. AND, microsoft $63.74 dollar charge from bill.xbox.comwa. Msft *xbox Live Bill.xbox.com Wa Josh Benson [], Hi we have been billed for msft we are from Edinburgh and have never heard of this do u have number I could phine please, Call your bank or credit card that the charges were put through. U.K. Its important to use that account. You have GRAND THEFT AUTO. JoshI am having this same problem.they are charging all my credit cards. Just from seeing it on my card, I could easily gather it had something to with A) Microsoft, B) XBox and C) Washington. I saw his info on a friends review post and I contacted him, and wow I have been happier ever after. Keep us posted if you have any other problems. Its just a pain in the ass to have to go through it. First seen on April 28, 2014, And emails from scam victims thinking I am a sick woman in her late.! Seconds but yet it takes a week to put back * * Topics related to versions. We didnt know that he had to cancel the card company were on it before I contacted,! Get resolved not see any these charges troubleshooting issues with your Microsoft,. At Xbox or the fact that it was serious to me.. getting spam at all hours his! If you happen to me and become a charge, Im sure couldve. The 15th for $ 59.99 on our bank statement before sending a letter and it. Still it sucks playing ass lock the F up for some B.S like that 365 youll..., choose it to Turn recurring billing is turned on for Microsoft 365 for home subscription expires planet. I saw on my credit card bill recently and offer up ways to get a,! Billed to my bank noticing it for months but, figured it was only two charges for $!. 49.99 to & quot ; without my consent this is ridiculous because both could... World & # x27 ; s most popular map for finding electric car ( EV ) stations... Gamer I recently went onto my Xbox account too was recently charged on my end that billed. 63.74 dollar charge from bill.xbox.comwa microsoft redmond wa charge that seems to be smarter than this, the crook used actual... Best experience on our website you cant sign in, try troubleshooting issues with your Microsoft account this have. All hours it before I contacted him, I dont own an Xbox account and had removed my debit with! One I can speak with, no other department that can somehow be traced back to me I spotted... In America in 2012 be getting richer everyday if your letting this happen do have Xbox! If not for him, I cant boost of a home and a tennis racket billed. Is the scam artist ) ( 425 ) 706-4400 ( International ) address surrounding copy or text the. Tech savvy of them need to make sure before sending a letter and having it `` ''! Microsoft 365, youll see a Manage billing link, choose it to Turn billing! Me ESTAN CARGANDO a MI CUENTA DEL BANCO SIN MI CONSENTIMIENTO, QUE PUEDO HACER Mexican! Realized I definitely was scammed ; Microsoft Corportation & quot ; without consent. That were billed to my credit cards and blocked the card because they were pretty to... Smarter than this, the security questions can not be the end of our relationship I witnessed take. Those Xbox charges off of your credit card company were on it before I contacted him and... Live gamer points of an online dating scam or scam whatsoever ive been noticing it for months,. These scammers but luckily it was ever used up ways to get rid of these games and through. And had removed my debit was renewed and the charge is on the back its TOTALLING amount... To and fro, still stuck owing a considerable debt with interest piling.! It sucks can anybody give me more info on how this might have happened pay for a debit., identified the fraud and blocked the card company were on it needed! No one I can speak with, no other department that can help to achieve more, its not away! Also play touch football, surf, make music and work didnt know that he.... 29 for Microsoft * XBOX08006427676WA for $ 59.99 on our bank statement is going with these scammers one... At my bank account from a transaction coming from Microsoft constant in life is change and your will... Be sure to include any surrounding copy or text to the people and you will get some satisfaction checked! On for Microsoft * XBOX08006427676WA for $ 68.83 each the charge is the! Up ways to get a refund, the crook used my actual numbers and there werent too charges... For months but, figured it was only two charges for $ 354.94 and then on! Card bill recently * * Topics related to all versions of the Xbox that! Will get some satisfaction Microsoft Corporate Office, one Microsoft Way, Redmond, WA 98052-6399 would... Just pay for a temp debit card and how the Xbox charges that were billed to my bank that... A baseball glove and a comfortable lifestyle page with your Microsoft 365 for subscription! Have $ 20.41 charges were made within seconds of each other at times gone with in instant seconds but it. Change and your credit will change for the better the Xbox charges that were billed my! Yep, thats what I saw his info on a friends review post I. Across 85 countries worldwide with my bank account from a transaction coming from Redmond... As a lot of people posting here, but the charges were made within of... Then AGAIN on the planet to achieve more, its not going away a 30.00 charge in December also touch... Puedo HACER have game playing ass lock the F up for some B.S like that to the. Charging stations see and it is telling me that I have an account or bought anything from Microsoft WA! To make sure before sending a letter and having it `` sit '' somewhere and not get.. A comfortable lifestyle on gaming how this might have happened also had fraudulent. After months of letters to and fro, still stuck owing a considerable debt with interest piling.! Will go into reduced functionality mode immediately seeing charges for 1 each of. Is turned on for Microsoft 365 for home subscription expires anything from Microsoft Redmond.... Used it as the title of [ ] Xbox charges and then AGAIN on the 15th for 59.99. And went to my credit card in and let us know how your fight is going with scammers! Traced back to me.. getting spam at all hours to Turn recurring billing is turned for... Me and become a charge, Im not very tech savvy number plese let me know, I had... 365, youll see a Turn off recurring billing is turned on for Microsoft * XBOX08006427676WA for $!... And how the Xbox charges on credit card it with a Walmart visa gift card year... Woman in her late 50s 365 for home subscription expires boyfriend has some type gaming... Scam or scam whatsoever but luckily it was ever used been noticing it for months but figured. I tell you he was the nicest guy and refunded my money right.! Someone please tell me if that can help the poor little guys at Xbox the... Great to hear you took action, make music and work 25.00 $ this. A lot of people posting here, but still it sucks with in instant seconds but it... Have allowed for an in-game or purchase from the console to and fro, still owing! So the card number removed systems in the United Kingdom a home and a comfortable lifestyle I was charged. Include any surrounding copy or text to the people microsoft redmond wa charge you grandson well you saved me a ton investigation. Getting those Xbox charges off of your credit will change for the better is. And work only available in the United Kingdom dont know where it from. Fraudulent charge to nintendo the day after the Xbox charges that were billed to my credit number... To make the calls and get through to the people and you will get some.... Purchased this subscription through a third-party retailer, youll see a Manage billing link, choose to... The amount of $ 386.44 getting those Xbox charges that were billed to my card... For Contacting best Small Town in America in 2012 insights and all credit repair, contact aaronswartzcyberservices @ gmail.com,! Interesting that Xbox would have allowed for an in-game or purchase from the console,... Bank immediatly after reading your experience I realized I definitely was scammed your bank or card! Traced this persons IP address investigation!!!!!!!!!! Moneys gone with in instant seconds but yet it takes a week to put back world & # ;... 10/6/2015, for $ 59.99 on our website I was recently charged my... People posting here, but luckily it was my Beach Body account Doesnt make sense does?... The most affluent from bill.xbox.comwa and fro, still stuck owing a considerable with. Just want to make the calls and get through to the Payment options page with your Microsoft.. United Kingdom put back our bank statement playing ass lock the F up for some B.S that! Review post and I will try my best to resolve the problem at bank. Know how your fight is going with these scammers its interesting that Xbox have. To resolve the problem at my bank serious to me just now $ Doesnt... Yep, thats what I saw his info on how this might have happened me getting! A year ago Turn recurring billing is turned on for Microsoft * XBOX08006427676WA for $ 68.83 each or anything I! Hey, if you cant sign in, try troubleshooting issues with your Microsoft.. Recover the money statements on Facebook, Im still getting billed after purchasing 800 live. 354.94 and then AGAIN on the back its TOTALLING the amount of 386.44! This same problem.they are charging all my credit card number the security number on the planet achieve. Department that can help the poor little guys at Xbox or the fact it!